Terms & Conditions
Effective Date: 2021
Welcome to Drezola. These Terms & Conditions govern your use of our website, products, and services. By accessing our website or purchasing from Drezola, you agree to follow and accept all the terms mentioned below.
Please read these Terms & Conditions carefully before using our services.
1. Introduction
Drezola is a premium men’s clothing brand established in 2021 and based in Delhi, India. We provide premium-quality fashion products designed for modern gentlemen.
By using our website, you confirm that you are at least 18 years old or using the website under parental supervision.
For any questions regarding these Terms & Conditions, contact us at:
Email: drezolaofficial@gmail.com
2. Acceptance of Terms
By accessing, browsing, or purchasing products from Drezola, you agree to:
- Follow all website policies
- Provide accurate information
- Use the website legally and responsibly
- Accept our return, refund, shipping, and privacy policies
If you do not agree with any part of these terms, please avoid using our website and services.
3. Products & Services
Drezola offers premium clothing and fashion products for men.
We try our best to display:
- Accurate product details
- Correct product images
- Updated pricing
- Proper sizing information
However, slight differences in color, design, or fabric appearance may occur due to screen settings or photography.
Drezola reserves the right to:
- Modify products anytime
- Update prices without notice
- Discontinue products at any time
4. Pricing & Payments
All prices displayed on the website are in Indian Rupees (INR).
Customers agree to provide valid payment information while placing orders.
Drezola reserves the right to:
- Cancel suspicious orders
- Refuse fraudulent transactions
- Verify payment details when necessary
If payment is unsuccessful, the order may not be confirmed.
For payment-related support:
Email: drezolaofficial@gmail.com
5. Order Acceptance & Cancellation
After placing an order, customers will receive an order confirmation.
However, Drezola reserves the right to cancel or refuse any order due to:
- Product unavailability
- Pricing errors
- Fraud suspicion
- Incorrect customer information
- Technical issues
If payment has already been made for a cancelled order, eligible refunds will be processed accordingly.
6. Shipping & Delivery
Shipping and delivery timelines are estimated and may vary depending on location and courier availability.
Drezola is not responsible for delays caused by:
- Courier partners
- Natural disasters
- Public holidays
- Government restrictions
- Incorrect customer details
Customers are responsible for providing accurate shipping information.
7. Return & Exchange Policy
Drezola offers a 7-Day Return & Exchange Policy.
Returns or exchanges will only be accepted if:
- The product is unused
- The product is unwashed
- The product is unworn
- Original tags and packaging are available
Once we receive the product, our team will inspect it carefully. If the product appears washed, worn, damaged, or used, the request may be rejected.
8. Intellectual Property
All content on the Drezola website including:
- Logo
- Brand Name
- Images
- Graphics
- Text
- Designs
- Product Content
is the intellectual property of Drezola and may not be copied, reused, or reproduced without written permission.
Unauthorized use may result in legal action.
9. User Responsibilities
While using our website, users agree:
- Not to misuse the website
- Not to attempt fraud or hacking
- Not to upload harmful content or viruses
- Not to violate any applicable laws
Drezola reserves the right to block or terminate access for users who violate these terms.
10. Limitation of Liability
Drezola will not be responsible for:
- Indirect or accidental damages
- Delivery delays beyond our control
- Temporary website unavailability
- Customer misuse of products
- Loss caused by unauthorized account access
Customers use the website and services at their own risk.
11. Privacy Policy
Your use of Drezola is also governed by our Privacy Policy, which explains how your personal information is collected and protected.
For privacy concerns:
Email: drezolaofficial@gmail.com
12. Changes to Terms & Conditions
Drezola reserves the right to modify or update these Terms & Conditions at any time without prior notice.
Updated terms will become effective immediately after being posted on the website.
Customers are encouraged to review this page regularly.
13. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of Drezola services shall be subject to the jurisdiction of Delhi courts.
14. Contact Us
If you have any questions regarding these Terms & Conditions, feel free to contact us.
Drezola – Premium Men’s Fashion Brand
Delhi, India
Official Email: drezolaofficial@gmail.com